Karijera

Otvorene radne pozicije

IT support engineer

For our System administration team in IT department, we are in search of: IT support engineer Be a part of a young and talented, yet highly skilled team. Our implemented career path follows your development and progress, offering you significant opportunities to enhance your knowledge. Work in a complex, distributed, and large-scale business system with access to the latest technologies and devices.

Mozzart, the largest gambling operator in Southeast Europe, has been responsibly building its business for over two decades. We started operating in 2001, with headquarters in Belgrade, and have expanded our business to 10 markets. With over 1,200 betting shops and more than 5,500 employees, we are the absolute regional leader in this industry. We are dedicated to the development and nurturing of expertise among our employees, while also caring about career advancement. We constantly improve our business and services, keeping up with technological advancements and fostering innovation. Through socially responsible work and employee care, we have carefully built a reputation as the most desirable employer.

Opis pozicije

Main Responsibilities:

  1. Monitoring and managing infrastructure and servers at retail locations.
  2. Maintaining and providing support for employee applications, including reporting, installation and configuration, databases, user privileges, and recovery procedures.
  3. Administration and maintenance of AV software, Google Workspace components, and the core set of employee software.
  4. Providing technical support for business processes and employees, including installation, configuration, and advanced-level maintenance of computer systems.
  5. Maintenance of network devices at payment locations, as well as network infrastructure at headquarters at the level of port allocation and basic management.
  6. Configuring backup systems, creating, and updating user accounts.
  7. Preparing and replacing computers for the retail network, as well as configuring and installing tablet computers.
  8. Analyzing system incidents and escalating them to higher levels.
  9. Maintaining the WiFi network at the system level.
  10. First- and second-level monitoring of all system components.

Uslovi

To meet the job requirements, you need:

 

  1. A minimum of a high school diploma in an IT-related field.
  2. At least 3-5 years of work experience as a system administrator, service desk analyst, IT specialist, network/soc support, or similar
  3. Preferred certifications: CCNA, MCSA, MTCNA, COMPTIA, MCSE, Linux, Mikrotik, SQL, JNCIA
  4. Advanced knowledge of operating systems (Windows, Linux).
  5. Experience with network equipment (configuration, protocols, monitoring).
  6. Analytical thinking and the ability to understand technical documentation in order to solve problems and work with various software solutions.
  7. Willingness to help, effective time management skills, focus, and interpersonal skills.
  8. Driving licence, B category, is a must.

Nudimo

Your work-life balance is essential to us, so we offer you:

  • 22 - 26 days of annual leave
  • 38 working week, because we value your time

Your health and well-being is crucial to us, so we have you covered:

  • Private health insurance
  • Annual health check up
  • Mental health and well-being initiatives
  • Open feedback culture

We care about your personal development and professional growth, so we provided:

  • Career development program
  • Opportunity to take technical, language and soft skills trainings

We offer stability supported by years of leadership in the sports betting industry in Serbia and the region, the opportunity to work in an environment with a large number of IT experts, and encouragement for personal and professional growth and advancement through an internal career path. Additionally, we offer supplementary health insurance and various sports and recreational benefits.

If you are interested in the position and meet the requirements, please submit your CV through the application.

We thank every candidate who applies, and we will contact those selected for the next stage of the selection process. If we do not reach out, we highly encourage you to stay updated on open positions in our company.

Ovim potvrđujem da sam saglasan sa Politikom privatnosti
Prijavi se za poziciju

Olivera Pantović

Direktor sektora za razvoj odnosa sa igračima

Deo sam Mozzartovog tima od aprila 2018. godine. Nakon godinu i po dana provedenih na poziciji junior menadžera proizvoda u Sektoru klađenja na brojeve pružena mi je prilika da svoju karijeru nastavim da razvijam u izazovnom radnom okruženju na mestu menadžera bonusinga, a sada i da vodim zaseban Sektor za razvoj i upravljanje odnosima sa igračima. Moj posao je dinamičan i kreativan, usmeren na zadovoljstvo krajnjeg korisnika, ali i usko povezan sa svim ostalim sektorima u okviru kompanije. Sa direktorima proizvoda, od kojih od prvog dana imam punu podršku i pomoć u radu, radim na unapređenju postojećih i osmišljavanju novih benefita za igrače, dok njihovu implementaciju sprovodimo sa kolegama iz IT-ja. Kako je igra svakog igrača ponaosob specifična, neophodno je da i benefiti budu u skladu sa njihovom igrom i prepoznatim potrebama, što je jedan od ciljeva sektora koji vodim. Pored svih prednosti rada u Mozzartu i mogućnosti za usavršavanje koje naša kompanija pruža svojim zaposlenima, posebno bih izdvojila tim ljudi sa kojima radim, jer na osnovu ličnog iskustva mogu da potvrdim da daju sve od sebe da mlade ljude usmere ka uspehu i pruže im podršku u radu i daljem obrazovanju.

Bojana Boljević

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Osim sjajne atmosfere, Mozzart nam pruža mogućnost da ostanemo u korak sa najnovijim tehnologijama, otvoreni su i fleksibilni za nove predloge, što je veoma bitno za posao kojim se bavimo, kao i za dalji profesionalni razvoj. Imala sam priliku da učestvujem na više projekata „od nule” i na taj način se upoznam sa svim fazama njihovog razvoja

Dejan Marković

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Neki ljudi imaju barijeru zbog posla koji je primarna delatnost kompanije, a to je priređivanje igara na sreću. Međutim, naš posao u IT-u je isti kao i u bilo kojoj drugoj IT kompaniji, samo je domen nešto malo drugačiji. Velike su mogućnosti za napredovanje, redovno se prati vaš rad i pruža vam se podsticaj da nastavite da se razvijate u pravom smeru. Otkako je počela pandemija, postoji mogućnost i za rad od kuće, hibridni rad ili rad iz kancelarije. Za mene lično veliku prednost predstavlja i lokacija kompanije u centru grada