Otvorene radne pozicije
IT Monitoring Engineer
At Mozzart, people make the difference. What sets us apart is a culture built on trust, shared knowledge, and space for ideas to grow. Operating across eight markets in Europe and Africa, we are committed to creating a workplace where people feel supported, valued, and motivated to develop. Our success is grounded in expertise, continuous learning, and a responsible approach to business. Recognised as a Top Employer and an Oscar of Quality award winner, we remain focused on what truly matters—collaboration, personal growth, and long-term impact. Beyond our teams, we stand by the communities we are part of, supporting initiatives in sports, education, healthcare, and humanitarian causes.
Opis pozicije
- Maintenance and monitoring of the entire IT infrastructure with a focus on all system services
- Participation in resolving and preventing IT incidents and problems in collaboration with the Incident Manager, SOC Manager, and other IT teams
- Monitoring and analysis of IT system performance at both network and system levels
- Participation in initiatives for improving infrastructure services and implementing new technologies
- Monitoring of servers and network infrastructure as well as security incidents
- Management of monitoring tools such as Nagios/Zabbix/Prometheus/Grafana
- Management of security tools for real-time security analysis (SIEM), firewall audit and central log management
- Maintain operational documentation, runbooks, and knowledge base articles
- Maintenance and configuration of remote access to central office resources (VPN) and remote access services
Uslovi
- Minimum high school level of education; a university degree in a technical or technological field is preferred
- Minimum 3-5 years of experience in IT infrastructure maintenance, NOC or SOC
- Proven experience in IT infrastructure, hardware layer understanding,, alerts escalation and flow management
- Advanced knowledge of Windows, Mac, and Linux operating systems
- Experience working with Jira or similar issue tracking systems
- Administration of user accounts in Active Directory (AD) and Google Workspace (GWS)
- Basic understanding of configuration of network devices and protocols
Nudimo
Your work-life balance is essential to us, so we offer you:
- 22 - 26 days of annual leave
- 38 working week, because we value your time
- Flexible working hours
- Hybrid working model
Your health and well-being is crucial to us, so we have you covered:
- Private health insurance
- Annual health check up
- Mental health and well-being initiatives
- Open feedback culture
We care about your personal development and professional growth, so we provided:
- Career development program
- Opportunity to take technical, language and soft skills trainings